recommendations

You start traveling from the moment the trip is planned. And in the spring of 2019 we began to dream together with Viajes Itsaslur in a great family getaway. After analyzing the proposals that they prepared for me (Africa, Canada, Mexico…) we opted for Thailand. We went in August and it was an absolutely wonderful trip. The country is highly recommended, the people welcoming and generous; impressive landscapes and exquisite food. Everything was great until the last day. Hours before catching the plane home, my husband accidentally fell and sustained a significant head injury. A person from the hotel accompanied us to a hospital. They treated us kindly but they needed to close the issue of the bill as soon as possible. I started calling the travel insurance that we had contracted with Itsaslur. I tried several times but they did not answer me and in the end, I called the Agency directly. Amaia picked me up right away (here it would be seven in the morning) and told me not to worry about a thing, to pay the hospital bill and we'd go to the airport as soon as possible, she'd take care of it. So it was. She took care of the insurance and the processing of the policy. The care at the hospital was exquisite. We paid the corresponding invoice, we arrived on time to catch the return flight and once in Pamplona, Itsaslur took care of processing the claim and they returned all the money, including transportation to the hospital. Whenever I have traveled with Itsaslur I have felt the security that I should only take care of enjoying myself. And so it has always been.

India… Unique experience! A world full of colors, flavors and different culture. Spice markets, temples with countless gods. We visited Delhi, Agra and Vanarasi, we sailed down the Ganges, they taught us their rituals… Chaotic and crowded cities… A family trip that we have great memories of. Thanks to Itsaslur for organizing this wonderful trip, with guides, charming people, who provided us with each of the cities. In short, I am looking forward to repeating these vacations and of course, counting on this wonderful travel agency that always facilitates these special getaways.